Privacy Policy At LunchBox India , we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our Vendor App. By using our Vendor App, you agree to the terms and conditions of this Privacy Policy. 1. Information We Collect 1.1 Personal Information: - When you register as a vendor, we may collect your name, email address, phone number, and other contact details. - If you provide it, we may also collect your business information, including the name, address, and description of your restaurant or food establishment. -If you provide it, we may collect certain documents pertaining to your firm's registration to verify your authorization to serve food to the public. 1.2 Usage Information: - We may collect information about your interaction with our Vendor App, such as the features you use, the orders you receive, and the settings you configure. 1.3 Device and Log Information: - We may automatically collect certain information about your device, including your device type, operating system, unique device identifier, IP address, and mobile network information. - We may also collect log information, such as the date and time of your interactions with our Vendor App, the pages viewed, and actions taken. 2. How We Use Your Information 2.1 Providing and Improving Services: - We use the information we collect to provide our services to you, including managing your vendor account, processing orders, and improving the functionality and user experience of our Vendor App. 2.2 Communication: - We may use your contact information to send you important updates, notifications, and service-related communications. - With your consent, we may also send you promotional or marketing communications about our products, services, or special offers. 2.3 Aggregated Data: - We may aggregate and anonymize the information collected from vendors to generate statistical or analytical insights, which may be used for business intelligence, reporting, or research purposes. 3. Information Sharing and Disclosure 3.1 Service Providers: - We may engage third-party service providers to perform certain functions on our behalf, such as hosting, data storage, analytics, and customer support. These service providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality. 3.2 Legal Compliance: - We may disclose your information if required by law, regulation, legal process, or governmental request. - We may also disclose your information to enforce our rights, protect our property or safety, or the rights, property, or safety of others. 4. Data Security - We take appropriate measures to protect the security of your information and have implemented physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure. - However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. 5. Data Retention - We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 6. Your Choices and Rights - You have the right to access, update, correct, or delete your personal information. You may do so by accessing your vendor account settings or by contacting us directly. - You can choose to unsubscribe from receiving promotional or marketing communications from us by following the instructions provided in the communication or by contacting us. 7. Changes to this Privacy Policy - We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised. 8. Contact Us - If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team.